This location seems to be a decent option for those in need of garage door services, with a high overall score. The business is veteran-owned and LGBTQ+ friendly, which is a plus. The staff appears to be knowledgeable and experienced, as several customers have reported receiving high-quality service. However, some customers have mentioned that the pricing can be steep, and in some cases, may even feel like a scam.
It's worth noting that there have been a few instances where customers have felt pressured into paying for unnecessary repairs or services. This raises some concerns about the business's transparency and potential for overcharging.
One potential issue that stands out is the lack of a clear and consistent pricing structure. Some customers have reported being quoted one price over the phone, only to have it increase significantly once the technician arrives on site.
Another concern is the use of subcontractors, which can sometimes lead to inconsistent levels of service. Some customers have reported dealing with unprofessional or unresponsive subcontractors, which can be frustrating and lead to a poor overall experience.
Overall, this location seems to be a decent option for those in need of garage door services, but it's essential to be aware of the potential issues and to take steps to protect yourself from overcharging or inconsistent service.