This office has been around for a while and seems to have a decent reputation. Clients who have had positive experiences with the firm praise its professionals, saying they are knowledgeable, communicative, and build trust with clients. They have also highlighted the firm's effectiveness and outstanding follow-up. On the other hand, there have been several complaints about the firm's quality. Some clients have reported errors on their tax returns, poor communication, and unprofessional behavior from the staff. This includes instances where the firm failed to properly file forms, lost clients' tax history, and neglected to return calls or emails. One client even discovered that the owner of the firm, Benjamin Sinkunas, is not a certified public accountant. The firm has also been accused of being unprofessional and rude, with some clients experiencing a lack of communication and snarky remarks from the staff. Overall, the firm's quality issues and lack of professionalism are a major concern, which might make clients question whether to use their services.