Oldcastle Coastal

4.3

• (1 reviews)

1980 Marley Road, Haines City, Florida 33844

58.67

1980 Marley Road, Haines City, Florida 33844

58.67

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Overview

Coastal, a subsidiary of Oldcastle APG, a CRH company, is a supplier of masonry and hardscape products such as concrete pavers, brick pavers, retaining walls and manufactured stone.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Pricing

5.0

Quality

3.1

Overall

4.3

Innovativeness

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.3

This location seems to be a decent place for purchasing various types of pavers and masonry products. However, there appears to be some room for improvement in the quality of products and services provided. On a positive note, the prices seem to be very competitive, and the company's innovativeness in offering a wide range of products is commendable. The parking lot and entrance are wheelchair accessible, which is a plus. However, there is one major concern that has been raised by some customers. A loader operator named Omar was reported to have unloaded pavers in an unprofessional manner, which caused problems for one customer. This incident highlights the need for better training and customer service skills among staff members. The front desk staff, particularly Gigi, has been praised for their excellent customer service. The company also seems to have a good system in place for handling customer queries and concerns. Overall, while this location has its strengths, it needs to work on improving the quality of its products and services to meet customer expectations. Some customers have appreciated the variety of pavers and masonry products available, as well as the competitive pricing. However, others have had negative experiences with staff members, including Omar, who was reportedly unhelpful and unprofessional. The company's commitment to innovation is evident in its wide range of products, including permeable pavers, environmental pavers, and hardscape products. However, more emphasis needs to be placed on ensuring that staff members provide excellent customer service and that products are delivered on time. Given the mixed feedback, it is essential for the company to address the concerns raised by customers and work towards improving the overall quality of its products and services. With some tweaks to its operational processes, this location could potentially become a go-to destination for customers seeking high-quality pavers and masonry products.