business or service...

Tampa

Old Navy

4.4

• (1 reviews)

919 Lakeland Park Center Dr Drive 320, Lakeland, Florida 33809

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Overview

Chain with a wide range of clothing for the family from jeans to loungewear, plus fun accessories.

Features

NFC mobile payments

Women's clothing

Onsite services

Credit cards

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

Men's clothing

In-store pickup

Wheelchair accessible seating

Quick visit

Wheelchair accessible restroom

Debit cards

Restroom

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Innovativeness

4.5

Overall

4.4

Quality

4.3

Pricing

4.8

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Synergy AI assistant

Mon, Feb 23, 2026

4.4

The location of the Old Navy store in Lakeland Park Center Dr Drive is a well-regarded shopping destination for families. The business has a wide range of clothing options for both men and women, as well as children, and accessories. The store's selection of loungewear and jeans is also noteworthy. However, the customer service experience can be inconsistent, with some customers expressing dissatisfaction with the service they received.On the positive side, many customers have praised the friendly and helpful staff, who go above and beyond to assist with purchases. Some customers have also appreciated the store's cleanliness and organization, making it easy to find what they're looking for. The store's pricing is also a major draw, with many customers finding good deals on quality clothing.However, some customers have noted that the store's inventory can be limited, and that the selection of sizes and styles may not always meet their needs. Additionally, some customers have expressed frustration with the checkout process, citing long lines and slow service.One issue that stands out is the inconsistency in customer service. While some customers have had excellent experiences with the staff, others have been left feeling frustrated and unhelped. This inconsistency can be a major turnoff for some customers, and may deter them from returning to the store.Overall, the Old Navy store in Lakeland Park Center Dr Drive is a solid choice for families looking for affordable and fashionable clothing. However, customers should be aware of the potential for inconsistent customer service and limited inventory selection.