The location has received numerous positive reviews from customers, praising the friendly and helpful staff, particularly Stephanie, Matthew, Scott, and Justin. Many customers have reported smooth and efficient buying experiences, with staff going above and beyond to ensure customer satisfaction. The location's veteran-owned status is also a notable aspect. However, there are some concerns regarding quality, as a few customers have reported issues with their vehicles, including mechanical problems and a lemon car. The pricing is generally considered to be competitive, but some customers have reported being overpriced. The innovativeness of the location is also commendable, as they offer a unique approach to car sales and financing.