OIG's insurance agency has been in operation for over 20 years, providing personal and commercial insurance services to the Tampa Bay area. Their experienced agents are available to assist with policy quotes and claims. The agency is wheelchair accessible, both in terms of parking and entrance. However, one of the negative aspects of the business is the occasional lack of responsiveness, with some clients waiting on hold for extended periods or receiving unreturned calls. The co-brands of OIG are well-established in the industry, adding to the agency's credibility. The working hours are standard Monday through Friday, with extended hours on some days. Overall, the agency has a strong reputation, as evidenced by the numerous positive reviews and ratings from satisfied clients.