This pet store has been recommended by many customers. They offer a wide variety of pet food and supplies, and the staff is friendly and welcoming. The grooming services are also well-liked, with many customers praising the skill and care of the groomer. However, there have been some issues with customer service, with a few customers reporting rudeness from the owner or staff. Additionally, some customers have experienced problems with cancelled appointments or unprofessional treatment. Despite these issues, the store has a strong reputation and many loyal customers. The only concern is the lack of a consistent and professional approach to customer service, which can be a major issue for some businesses. The prices are generally reasonable, and the store offers a convenient location and a wide selection of products. Overall, this store is a good option for pet owners, but it's essential to be aware of the potential issues with customer service.