The business is located in a wheelchair accessible building with a parking lot and entrance. The working hours are standard Monday to Friday from 8:30 to 5:00 pm, but they are not available on Saturdays and Sundays. The website of the business has a simple and easy-to-use interface, but the information about the company is limited. There are no special promotions or discounts mentioned. The client service is variable, with some clients receiving excellent service and others experiencing poor communication and lack of responsiveness.There have been several instances of poor communication and responsiveness from the business, with some clients feeling ignored or dismissed. One client reported being hung up on multiple times when trying to report a pest control issue, while another client was left with a broken air conditioning system for days without any assistance. In one case, a client was told that the business would take care of a rat problem, but never followed up on the issue. In another case, a client was charged a deposit despite already paying for the apartment.Some clients have reported that the business is unresponsive to maintenance requests and fails to address issues in a timely manner. For example, one client reported that the business failed to fix a broken sewer pipe and refused to compensate them for the resulting high water bill. Another client reported finding mold in their apartment and was told that it was their responsibility to clean it up.There have been some positive reviews as well, with some clients praising the business's professionalism and responsiveness. One client reported that their agent was "very knowledgeable and professional," and another client praised the business's ability to "get all the way to [the] move-in date." However, these positive reviews are largely outweighed by the negative reviews.Overall, the business appears to have some issues with communication and responsiveness, which can be a major problem for clients who are trying to navigate the process of buying or renting a property. While there are some positive reviews, they are not enough to outweigh the negative reviews and issues reported by clients.