The business has several issues that need to be addressed. The quality of care seems to be a major concern, with many clients expressing dissatisfaction with the treatment they received. Some clients have reported feeling disrespected and unvalued by the staff, while others have experienced delays and communication breakdowns. The business appears to have a problem with keeping patients' appointments, and some have reported having to wait a long time to get their questions answered. There are also concerns about the accuracy of test results and the overall professionalism of the staff. On the other hand, the business does offer a wide range of services and has a good reputation for treating patients with certain conditions. However, the poor quality of care seems to outweigh the benefits.
Some clients have also reported issues with the business's pricing, with some feeling that it is too high or not clearly communicated. Additionally, the business's innovativeness seems to be lacking, with some clients feeling that the treatment options offered are not cutting-edge or effective.