Tampa Bay
Ocala Gainesville Restaurant Equipment
85.02
85.02
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Small business
In-store pickup
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This location is a well-established appliance repair and rental service that also caters to the needs of restaurant supply stores. The staff is friendly and knowledgeable, with technicians like Mike and Mark who go above and beyond to ensure customer satisfaction. They offer a wide range of appliances and equipment for rent or purchase, and their prices are very competitive. However, there have been instances of rudeness and unprofessional behavior from staff members, which can be a major turn-off for potential customers.The business has a strong commitment to customer service, with many satisfied customers raving about their experiences with the company. They are also very reliable, with a reputation for delivering high-quality equipment and services in a timely manner. However, the quality of their products and services can be inconsistent, with some customers receiving subpar treatment.One issue that stands out is the company's handling of third-party requests for service calls. In one instance, a customer was treated rudely and dismissively by a staff member, which left a bad impression.Overall, this location is a solid choice for customers looking for appliance repair and rental services, as well as restaurant supply needs. However, it's essential to be prepared for the possibility of inconsistent quality and unprofessional behavior from staff members.It's worth noting that the business has a wheelchair-accessible parking lot and entrance, making it easily accessible for customers with mobility issues. They also offer in-store pickup and delivery services, which can be convenient for customers who need their equipment quickly.As a small business, they are committed to providing personalized service to their customers, and many customers have reported feeling like they are part of a community. However, this level of personal attention can sometimes lead to inconsistent quality and service.
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