This shoe repair shop is a reliable option for those in need of quality services. The shop is conveniently located with on-site parking and is wheelchair accessible, making it easy for customers to bring in their items. The working hours are standard, with extended hours on Saturdays, which is a plus for those with busy schedules.The shop has received excellent feedback from customers, with many praising the quick turnaround times, fair prices, and excellent workmanship. Some customers have mentioned that the shop goes above and beyond to ensure customer satisfaction, even offering to redo work that doesn't meet their standards. However, there is one notable issue with the shop - customer service has been a point of contention for some customers. One customer had a negative experience with the shop, mentioning that the owner was argumentative and non-remorseful after ruining a pair of expensive shoes. Another customer had to ask for a price before bringing in their shoes, which was not provided over the phone. Overall, the shop seems to be a solid option for those in need of shoe repair, but customers should be aware of the potential for inconsistent customer service.