The business is located at Building 2675, SE 36th Ave Avenue in Ocala City. The location offers on-site parking and is wheelchair accessible, making it convenient for customers with mobility issues. The staff is generally friendly and welcoming, with many customers praising their exceptional customer service skills. However, one customer had a negative experience and reported being treated poorly.The business is a credit union, offering personal loans and financial services. They have a drive-through service, which is convenient for customers who prefer to conduct their banking business quickly. However, some customers have reported issues with the mobile banking app and online services.The location is open from 9 am to 5 pm, Monday to Friday, but is closed on Saturdays and Sundays. While this may be inconvenient for some customers, others appreciate the regular hours and personal touch of the staff.Some customers have praised the staff's ability to help with complex financial issues, such as car loans and other financial services. However, others have reported issues with the credit union's policies and procedures.Overall, the business has a strong reputation in the community, with many customers praising their exceptional customer service skills and convenient location. However, there are some areas for improvement, particularly with regards to the mobile banking app and online services.