This business location offers a variety of products such as grass, mulch, and topsoil. The staff is generally helpful and knowledgeable, with some employees providing excellent customer service, such as Johnny, who was praised for his professionalism, flexibility, and responsiveness. However, there have been some issues with the quality of the products, particularly with the Bahia sod, which was described as brittle and difficult to install. Some customers have also experienced problems with weeds and poor growth, which can be attributed to the quality of the sod.The prices at this location are competitive, with some customers mentioning that they were lower than those at other companies. However, the quality of the products can be a concern, and some customers may not get the results they expect. The business has made efforts to innovate, such as providing education on their products and lawn care, and offering flexible scheduling and communication. However, some customers have reported issues with follow-up and communication after the installation.The overall experience at this location can be hit-or-miss, depending on the specific product and employee. While some customers have had excellent experiences, others have reported issues with quality and customer service. The parking and accessibility of the location are on-site, and the business is wheelchair accessible. However, the hours of operation can be limited, with some days closed or open only for a short period.The business has a reputation for being customer-focused, but some customers have reported being dismissed or ignored by staff. There have been some issues with communication and follow-up, which can be a concern for customers who are not familiar with the business or its products.