This location has its own set of unique challenges and problems. On the one hand, the prices are relatively high but it seems that the quality of services is not meeting the expectations. On the other hand, the staff is often unreachable for appointments, which creates a lot of frustration among clients. The worst customer service experience came from the billing department, which left a bad impression on many people. Unfortunately, the overall experience is also marred by the lack of innovation in the way they handle customer inquiries and appointments. The biggest problem is that the staff seems to be unresponsive and uncooperative, which is a major issue for a medical service provider. Despite the high prices, the quality of services is not what you would expect from a medical group like this. It's also worth noting that the location is wheelchair accessible, which is a plus.