The business has received a high overall rating from customers, indicating a consistently good experience. The quality of food and service is also highly praised, with many customers noting that the dishes are delicious and flavorful. The pricing is also considered reasonable, although some customers have noted that the portions could be larger. The business's innovation and uniqueness are also highlighted, with many customers praising the authentic Puerto Rican cuisine and the welcoming atmosphere. One customer did note a disappointing experience with the alcapurias, which were found to be bland and lacking in flavor, but this was an isolated incident. Overall, the business seems to be doing well, with many customers raving about their experiences.