Oakley Transport is a well-established company with a strong reputation in the transportation industry. They have been family-owned and operated since 1986, providing over-the-road and dedicated transportation services in the United States, Canada, and Mexico. Their logistic services are complementary to their transportation services, making them a one-stop-shop for clients.
The company has a wheelchair-accessible parking lot and entrance, making it accessible to people with disabilities. They also have a co-brand, Oakley Transport Inc, which further reinforces their commitment to quality and professionalism.
One of the strengths of Oakley Transport is their excellent customer service. Clients have reported positive experiences with their dispatchers and drivers, who are friendly, considerate, and responsive. The company's equipment is also well-maintained and reliable, with clients praising the Volvo trucks for their smooth ride and excellent condition.
However, there are some concerns about the company's professionalism. Several clients have reported incidents of reckless driving by Oakley Transport drivers, including weaving in and out of traffic, tailgating, and cutting off other drivers. These incidents have resulted in near-misses and close calls for other drivers.
In addition, some clients have reported issues with the company's payment practices, including being paid low wages and having difficulties with layover and detention pay. This has led some drivers to leave the company in search of better opportunities.
Despite these concerns, Oakley Transport remains a reputable company with a strong reputation in the industry. Their commitment to quality and professionalism is evident in their excellent customer service and well-maintained equipment. However, they need to address the issues of reckless driving and payment practices to maintain their high standards.
It's worth noting that Oakley Transport has made efforts to improve their safety record and driver training. They have implemented new safety protocols and provided additional training to their drivers. However, more needs to be done to ensure that all drivers are held to the same high standards.
In conclusion, Oakley Transport is a solid company with a strong reputation and excellent customer service. However, they need to address the issues of reckless driving and payment practices to maintain their high standards. With their commitment to quality and professionalism, Oakley Transport has the potential to become an even better company in the future.