Tampa Bay
Oak Haven Townhomes
18.70
18.70
Overview
ARK Homes For Rent is dedicated to providing the best in single-family home rentals. To learn more about our build-to-rent home communities, visit our website.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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This location has had a mix of positive and negative experiences. The staff, especially Ana, Chasity, and Jose, are generally helpful, friendly, and go above and beyond to assist residents. They are often prompt in responding to concerns and provide excellent customer service. The community itself is quiet, and the townhomes are spacious and well-maintained. However, some issues have arisen with maintenance, such as broken appliances and unevenly fixed problems. There have been instances of noise disturbances, and some residents have reported feeling frustrated with the management team's communication. One notable issue is the lack of responsiveness from some staff members, particularly in addressing maintenance concerns. Some residents have reported feeling as though they were not heard or that their concerns were dismissed. The management team has acknowledged these issues and has been working to address them. Despite these challenges, many residents have had positive experiences and appreciate the efforts of the staff to improve the community. One issue that has been highlighted is the need for better communication and follow-through on maintenance requests. Some residents have reported feeling frustrated with the process of submitting work orders and waiting for repairs to be made. There have also been instances of maintenance staff not showing up to fix problems, or taking a long time to complete repairs. Overall, while there are some issues to be addressed, the community has a generally positive atmosphere and the staff are working to improve the resident experience.
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