Tampa Bay
O'Reilly Auto Parts
9.31
9.31
Overview
Find an O'Reilly Auto Parts store near you in Wisconsin. Learn more about store hours, phone numbers, and available O'Reilly store services.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Quick visit
Checks
Curbside pickup
In-store pickup
In-store shopping
Batteries
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Pricing
Overall
Innovativeness
Quality
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This store has a good reputation with a 4.1 overall rating. The quality of service is generally good, with staff being knowledgeable and helpful, such as Eric, who went above and beyond to ensure a customer's safety. Some customers have praised the store for having a wide selection of parts and being well-stocked. The pricing is competitive, with many customers mentioning that the prices are reasonable. However, there have been some issues with customer service, such as rudeness and a lack of patience from some employees. The store's innovativeness is notable, with staff willing to help customers with complex problems and suggesting solutions. Some customers have praised the store's quick visit planning feature and its commitment to customer satisfaction.Some of the positive reviews highlight the store's friendly and knowledgeable staff, with several customers mentioning that they have been helped by Eric, who is described as "the man" and "a rockstar". The store's willingness to help customers with complex problems and suggest solutions is also a strength. The store's inventory is also praised, with several customers mentioning that they were able to find the parts they needed.However, there have been some negative reviews, including one customer who reported being told to "buy one if you don’t have money" and another who was spoken to rudely by a staff member. These incidents suggest that there may be some issues with customer service at this store. Additionally, one customer reported being asked to leave the premises after expressing frustration with the store's prices.Overall, this store has a good reputation and is a good option for customers looking for a wide selection of parts and competitive pricing. However, customers should be aware that there may be some issues with customer service, and it's a good idea to speak with a manager if there are any problems.
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