Tampa Bay
O'Reilly Auto Parts
30.00
30.00
Overview
Find an O'Reilly Auto Parts store near you in Wisconsin. Learn more about store hours, phone numbers, and available O'Reilly store services.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Quick visit
Curbside pickup
In-store pickup
In-store shopping
Batteries
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Overall
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This O'Reilly Auto Parts store is located in Spring Hill City, Building 10123, County Line Rd Road. The store is wheelchair accessible, with a parking lot and entrance designed for easy access. Inside, customers can find a wide variety of car accessories, including car parts, car stereo equipment, and trailer supplies.The store's staff is generally very helpful and friendly, with many customers praising their knowledge and efficiency. Some employees, like John and Jodi, are particularly notable for their excellent service, going above and beyond to help customers. Others, like Georgia, are highly knowledgeable and can be relied upon to provide expert advice.However, some customers have reported negative experiences, such as feeling unwelcome or being treated poorly by certain staff members. In one instance, a customer was made to feel stupid over a simple question, and was also subject to unprofessional behavior from other employees.The store's prices are generally competitive, with many customers praising the good value they get for their money. The store offers a wide range of products, including branded and generic options, and staff are often happy to help customers find the best deals.The store's services are also convenient, with options for quick visits, in-store shopping, in-store pickup, delivery, and curbside pickup. The store is open seven days a week, with extended hours on weekdays.One area where the store falls short is in its customer service during times of stress or high demand. In one instance, a customer was made to wait a long time for assistance, and was told to return on a specific day to pick up an item that was not available at the time.Overall, this O'Reilly Auto Parts store is a solid option for customers looking for a wide range of car accessories and good customer service. However, it may not be the best choice for customers who value exceptional customer service or need assistance during times of high demand.It is worth noting that the store's management has apologized for some of the negative experiences reported by customers and has offered to make things right. However, the store's policies and procedures may need to be reviewed to prevent similar incidents from happening in the future.
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