This store provides a wide range of products and services, including car accessories, auto parts, and repair services. It has a convenient location on Havendale Blvd Boulevard in Auburndale City. The store offers various payment options, including NFC mobile payments, debit cards, credit cards, and checks. It also provides recycling services for batteries. The store's working hours are extended, with 13 hours of operation every day, except for Sunday when it closes 2 hours earlier.The employees at this store have received overwhelmingly positive reviews from customers. Many reviewers have praised their knowledge, helpfulness, and friendly demeanor. They have been described as "super helpful," "polite," and "caring." Some reviewers have even mentioned that the employees have gone above and beyond to assist them, such as Joey, who was praised for his patience and ability to explain complex car issues in a way that is easy to understand.However, there have been some negative reviews, mostly centered around poor customer service. One reviewer mentioned that they were given incorrect parts on two separate occasions, while another reviewer had a bad experience with a cashier who was "rude and overpriced." There was also one review that mentioned poor phone etiquette, with the reviewer stating that the store's phone was always being answered, only to be hung up on immediately.The store's quality of products and services is variable, with some reviewers expressing concerns about the accuracy of their advice. However, it appears that the store has made an effort to improve its service, with several reviewers praising the helpfulness of its employees. The pricing at this store is generally considered to be high compared to other auto parts stores. Several reviewers have mentioned that the prices are "a little higher" or "10x" more than what they would pay on eBay or Amazon.The innovativeness of this store is notable, with many reviewers praising its willingness to adapt to customers' needs and provide personalized service. The store's employees seem to be empowered to make decisions and take action on their own, which is reflected in the positive reviews they have received.