Tampa Bay
O'Neal's Roofing Co. of Lakeland, Inc.
48.31
48.31
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Wheelchair accessible parking lot
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This business location is highly praised by its customers, with an overall score of 4.9 out of 5. The quality of their work is consistently high, with a score of 5.0, indicating that they deliver excellent results. The pricing is also reasonable, with a score of 4.9, suggesting that they provide good value for the services they offer. The innovativeness of the business is impressive, with a score of 5.0, indicating that they are always looking for new and better ways to do things.The business appears to be a family-owned and operated company, with a strong focus on customer service and satisfaction. They are described as "friendly", "knowledgeable", and "professional" by their customers, and are praised for their attention to detail and ability to communicate effectively.One of the standout features of this business is their responsiveness to customer needs, with many customers praising their ability to respond quickly to inquiries and provide prompt service. They are also described as being "timely" and "efficient" in their work, which is reflected in their high quality scores.While the business seems to excel in most areas, one area where they could improve is in providing more detailed and transparent information to their customers. Some customers have reported feeling unclear about the scope of work or the costs involved, which has led to some frustration.Overall, this business location is an excellent choice for anyone in need of roofing services. Their high quality scores, reasonable pricing, and innovative approach make them a standout in their industry. With a few minor improvements in transparency and communication, they could easily achieve a perfect score.
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