The location is a well-established insurance agency that offers a wide range of services. The agency is wheelchair accessible, making it convenient for everyone to visit. Frank Polise is a standout employee who is easy to reach and responsive to clients' needs. The team is highly knowledgeable and experienced, with Sarah and Frank Polise being experts in home insurance, particularly for sinkhole repair and manufactured homes. They are well-versed in various insurance policies, including commercial, auto, and life insurance. The agency has a long-standing relationship with its clients, with many customers having been with them for over a decade. Overall, the agency provides excellent service and has a strong reputation in the community.The agency is wheelchair accessible, making it convenient for everyone to visit.The staff is knowledgeable and experienced.The agency has a strong reputation in the community.The agency provides a wide range of insurance services.The staff is responsive to clients' needs.The agency is family-owned and friendly.The agency has a long-standing relationship with its clients.The agency is highly recommended by satisfied customers.The agency's employees are friendly and approachable.There is one major concern: very unprofessional and rude staff member, which seems to be a rare occurrence. Please note that this review is based on the provided data and does not include any external information or biases.