This medical service location is highly praised by its clients. They mention the office's friendly and welcoming atmosphere, with staff being described as "super friendly," "amazing," and "sweet." Many reviewers have been going to this office for years, with some mentioning that they've been bringing their children here since birth. The staff is commended for being patient, understanding, and attentive to the children's needs. Dr. Ann and Tina are particularly highlighted as being exceptional, with one reviewer mentioning that they've been going to this office for over 10 years and that Tina is the "only person" they'll let give their kids shots.
However, there are some concerns raised about the office's reliability and responsiveness. A few reviewers mention that they've had difficulty getting appointments or reaching the office by phone, which has led to them taking their children to urgent care or the emergency room instead. One reviewer also mentions that the office's new owners have "ruined every experience possible" with their commercialization and lack of responsiveness.
Another issue is a lack of attention to detail, as one reviewer mentions that the nurse tried to pull off their child's umbilical cord before it was time, which is a serious medical mistake.
Despite these concerns, the office is overall praised for its quality of care and pricing.