The location is a medical service facility that specializes in cardiology and cardiologist services. The address is Building 320, FL-60 Street, Suite 101, Lake Wales City, and the phone number is +18636797985. The website link is http://www.aiccphysicians.com/. The location is wheelchair accessible, with amenities such as restrooms, wheelchair-accessible parking, and wheelchair-accessible entrance. However, there have been several complaints about the staff being rude, dismissive, and unhelpful. One issue that consistently arises is the long wait times, with some patients waiting for over two hours to see the doctor. The staff seems to be more focused on making money than on providing quality care to their patients. Some patients have even been told to bring a sitter for their children, which is unacceptable. The doctor's bedside manner has also been called into question, with some patients feeling belittled and disrespected. The staff's communication skills are also lacking, with some patients being told to call back the next day or even being left on hold for extended periods of time. On the positive side, some patients have reported good experiences with the doctor, stating that he is knowledgeable and thorough. However, these positive experiences are outnumbered by the negative ones. Overall, the location has a mediocre rating, with a 3.4 out of 5 score. The quality of care is poor, with a 2.8 out of 5 score, and the pricing is high but fair, with a 4.9 out of 5 score. The innovativeness of the location is also mediocre, with a 4.2 out of 5 score.