The location of the business is situated in a convenient spot on S Tamiami Trl Trail in North Port City, with a wheelchair-accessible parking lot and entrance. The company, Lessen My Taxes, is partnered with Nugent & Associates, Inc. The working hours are consistent from Monday to Friday, from 9 am to 6 pm, leaving weekends free.However, the lack of professional customer service has been a notable issue. Several clients have reported being treated rudely and disrespectfully by the accountant, Edward Nugent. One client even had their accounts deleted by Nugent after they decided to switch to a new CPA firm, resulting in a significant financial burden.Additionally, some clients have received unsolicited emails from Nugent that included his personal opinions and political views, leading to a sense of discomfort and unease. This kind of behavior is unacceptable in a professional setting and raises concerns about the company's values and reputation.The business's online presence is limited, with only a few reviews available, and a rating of 1.0 from third-party rating platforms. This lack of online presence and poor reviews may indicate a lack of trust and confidence in the business.Overall, the location of the business has its advantages, but the poor customer service and unprofessional behavior of the accountant have significantly impacted the company's reputation and trustworthiness.