NSH Mortgage is a reliable and efficient mortgage lender, with a strong reputation in Florida. Their team, led by Steve Hays, is highly skilled and knowledgeable, making the loan process smooth and stress-free for their clients. They offer a wide range of mortgage options, including Florida Home Loans, Mortgage Loans, and Florida Purchase Loans.Their clients praise Steve Hays for his professionalism, responsiveness, and exceptional customer service. He takes the time to explain the process, answers questions, and keeps clients informed throughout the entire transaction. Many clients have reported closing their loans on time, despite complex or unusual circumstances.The location is easily accessible, with wheelchair-accessible parking and entrance. Online appointments are available, making it convenient for clients to schedule meetings. Working hours are extended on weekends, making it possible for clients to meet with Steve and his team at their preferred time.While there are no major complaints, one potential issue that stands out is the need for clients to have some basic understanding of the mortgage process. Some clients have reported feeling overwhelmed or uncertain about certain aspects of the process, which could be mitigated with additional education or guidance.