This place offers a range of services, including medical, mental health, and financial advice. They have a long working hours, which is convenient for clients with busy schedules. The building is wheelchair accessible, and they have a restroom on site. They also have a good rating on third-party platforms, with most clients giving them 5-star reviews.
Some clients have mentioned that the staff is professional, friendly, and knowledgeable. They have also praised the counselors for being able to help their children improve their behavior and mental health. However, there have been some negative reviews about the long waiting times for appointments, especially for clients with private insurance.
One client had a particularly bad experience, reporting that their counselor was on their phone during sessions and was unprofessional. However, this seems to be an isolated incident, as most clients have had positive experiences with the staff.
The company seems to be committed to providing excellent service, as evidenced by their responsive and apologetic responses to negative reviews. They also seem to be open to feedback and willing to make changes to improve their services.
Overall, North Star Counseling appears to be a reputable and trustworthy organization that provides high-quality services to its clients. However, they could improve their waiting times and ensure that all staff members are professional and courteous.