This place has a very positive reputation and many clients praise its staff for being friendly and knowledgeable. Many therapists are mentioned by name, such as Sharon, Jennifer, and Laura, and they are all described as being excellent. The ambiance of the spa is also highlighted as being very relaxing, with many clients mentioning the calming atmosphere and the beautiful decorations. One issue that stands out is the problem with booking appointments. In one review, the client mentions that they had booked an appointment online and confirmed it with the receptionist, only to be told that they didn't have an appointment when they arrived. However, this issue was apparently resolved by the owner, Nicole, who contacted the client and offered to book them for a massage on a different day. Overall, North River Body Therapies seems like a great place to go for a massage or other spa treatment. The staff are friendly and knowledgeable, the ambiance is relaxing, and the services are well-regarded.