Tampa Bay
North County Healthcare Center
45.57
45.57
Overview
MCR Health is a leading healthcare provider to citizens in the Tampa Bay region and surrounding areas.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
Offers free or low-cost care based on individual circumstances
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Overall
Innovativeness
Quality
Pricing
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Review of MCR Health located at Building 170, N Lime Ave Avenue, Sarasota City, reveals a mixed picture. Customers praise the staff's professionalism, kindness, and attentiveness. Nurses and doctors are described as caring and listening, using the latest technology. Patients appreciate sliding-scale fees, allowing them to access medical services without insurance.However, several concerns arise from customer feedback. Long wait times are a significant issue, with some patients waiting for hours to be seen. Some staff members are perceived as rude, unprofessional, and dismissive. In some cases, appointments are rescheduled without explanation, or patients are left waiting for extended periods.Moreover, customers criticize the lack of transparency regarding medical records, prescriptions, and referrals. Some patients have reported difficulty in getting their medical records, or have been told they would be called back with the information, only to be left waiting.A key issue is the inconsistent quality of care. Some patients praise the primary care facility, citing excellent service, while others express frustration with the clinic's limitations. The small size of the waiting area and exam rooms also raises concerns.Another issue is the limited access to certain medical professionals, including MDs. In some cases, patients are seen by PA's who may not be adequately trained or experienced. This can lead to inadequate care and a sense of distrust among patients.Regarding pricing, customers generally appreciate the sliding-scale fees, which make medical services more accessible to those without insurance. However, some patients have expressed frustration with the cost of certain services or medications.In terms of innovativeness, MCR Health appears to be making efforts to stay up-to-date with technology and medical best practices. However, the inconsistent quality of care and limited access to certain medical professionals raise concerns about the clinic's overall innovativeness.To address these issues, MCR Health could consider implementing measures to improve wait times, such as streamlining their appointment scheduling process or providing more timely communication with patients. They could also invest in training their staff to ensure a more consistent level of care, and consider expanding their medical services to include more MDs and specialized professionals.Ultimately, while MCR Health has made efforts to provide accessible medical services to the community, it falls short in several areas. With a focus on improving wait times, staff training, and medical services, this clinic could better meet the needs of its patients and establish a more positive reputation.
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