This business location is a well-established and reliable service provider. Customers consistently praise the quality of work, with many mentioning that they have been going to Norm for years. The prices are also fair, with many customers commenting on the competitive pricing. The staff is friendly and welcoming, with several customers mentioning that they feel important and valued. The owner, Norm, is particularly praised for his honesty and integrity, with many customers trusting him completely with their vehicle repairs. One potential issue is that some customers may have limited access to the business, as it is only open on weekdays and has limited hours on Fridays. However, this does not seem to be a significant problem for most customers. Overall, this business is a great choice for anyone in need of reliable and trustworthy vehicle repairs.