Noland Stump Removal Inc. is a reliable option for tree services, with a wide range of offerings including stump removal and tree cutting. The company has an impressive 24/7 operating schedule, ensuring that customers can access their services at any time. However, there is a significant issue with communication and follow-through, as evident from a negative review where the customer had to deal with incomplete work and subsequent costs.The company's strong suit appears to be its pricing, which is highly competitive. This is likely due to their ability to operate efficiently, even during late-night hours. In fact, one reviewer praised their professionalism and excellent communication.However, a disturbing incident highlights a significant flaw in the company's work ethic. A customer paid for a service but had to deal with incomplete work and subsequent costs. The owner's response to this issue came across as dismissive and unprofessional, failing to address the customer's concerns. This lack of accountability and responsiveness is a major red flag.On a positive note, the company seems to take pride in their work, as evident from the positive reviews. One reviewer praised the efficiency and professionalism of the crew, as well as their excellent communication.Despite this, the company's overall quality score is brought down by the negative review. It is essential for Noland Stump Removal Inc. to address the issues highlighted by this customer and work on improving their communication and follow-through to maintain a high level of quality.