The business is generally a pleasant experience. However, the quality of the work can be inconsistent, with some reviewers mentioning issues with their nails breaking or not lasting long. Despite this, many reviewers praise the friendly and welcoming staff, who are knowledgeable and skilled in their craft. The salon also offers a variety of services, including gel manicures, pedicures, and acrylic nails. The pricing is generally reasonable, with most services falling in the $40-$100 range. However, some reviewers have mentioned feeling nickel-and-dimed with extra charges for services that they felt should be included in the initial package. The salon is also LGBTQ+ friendly and has a wheelchair-accessible entrance, parking lot, and restroom. Overall, it's a solid choice for those looking for a relaxing nail experience, but may not be the best fit for those seeking high-end or precise work.