The business has a relatively good overall reputation. The quality of work is also high, with most customers being satisfied with the results. However, there are a few issues with pricing, with some customers feeling that it is a bit high. The innovativeness of the business is also a strong point, with many customers praising Josh's ability to diagnose and repair complex problems. The only major issue is a case of dishonesty and blackmailing, where a customer felt that Josh and his shop manager attempted to silence her by blocking her from their business site and personal messenger. Despite this, the business has a high rating and is recommended by many customers. The staff is friendly and professional, and the shop is clean and well-organized. Josh is knowledgeable and takes pride in his work, and he goes above and beyond to ensure that customers are satisfied. The business is reliable and trustworthy, and customers feel comfortable bringing their vehicles to them. However, some customers have experienced long wait times, and there have been a few cases of poor communication. Overall, the business is a good choice for diesel repairs, but customers should be aware of the potential issues with pricing and communication.