Tampa Bay
No Hassle Vacations
59.56
59.56
Overview
Traveling Baby Company offers high quality baby equipment rentals for your travel needs. We rent cribs, strollers, car seats, high chairs, toys and much more. Our rental network is worldwide and dedicated to provide outstanding customer service while making your trip stress free.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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Unfortunately, my experience with this company has been very disappointing. From the start, I found it difficult to get in touch with them, and when I finally did, I was met with unhelpful and unprofessional staff. My initial request was for a baby crib and a stroller, but I was told that the crib I requested was unavailable, and I had to settle for a different one. To make matters worse, the stroller I received was in poor condition and had to be replaced.The lack of communication and follow-through from this company is unacceptable. I was left feeling frustrated and stressed, especially since I was traveling with a young child. It's clear that this company prioritizes its own interests over the needs and satisfaction of its customers.One of the biggest issues I encountered was the difficulty in getting a hold of someone to address my concerns. The phone lines were always busy, and the voicemail was often full, making it impossible to leave a message. I tried emailing, but my inquiries were met with silence.The products themselves were not up to par, and I had to replace the stroller twice before I got one that was usable. The customer service was non-existent, and I felt like I was being treated like an inconvenience.The only thing that saved me some money was the pricing, which was relatively reasonable compared to other companies. However, this is not enough to make up for the poor service and quality of products.Unfortunately, my experience with this company has left a sour taste in my mouth, and I would not recommend them to anyone. There are far better options available that offer better quality products and more reliable customer service.One issue that stands out is the company's lack of communication and follow-through. It's clear that they are not invested in providing good customer service, and this shows in every aspect of their business.
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