This business has its strengths and weaknesses. The construction work seems to be of high quality, as described by a satisfied customer who praised the "thoughtful finishes and high end quality pieces" in the condos. The pricing is also considered reasonable, as indicated by the same customer who felt that the condos were built with substance and longevity in mind, rather than just for a quick profit. However, not everyone has had a positive experience with the business. Some customers have reported issues with professionalism, including a staff member being rude and harassing someone with a broken-down car, and a customer service representative who was dismissive and unhelpful. The office location has also been criticized for having a handicap parking space that is not used properly, with the owner responding defensively and accusing the customer of harassment. Overall, the business seems to have a strong focus on construction quality, but may need to work on improving customer service and accessibility. A highlight of the business is its wheelchair-accessible entrance and parking lot, which is a positive feature for people with disabilities.