Tampa Bay
Nick Nicholas Ford Inc Service
Auto Repair Shop
59.29
59.29
Overview
Come see the new Ford cars and trucks for sale at Nick Nicholas Ford in Inverness, FL.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Oil change
Mechanic
Photos & videos
Photos & videos
Submit a review
Overall
Quality
Submit a review
This business location appears to be a mixed bag. On the one hand, many customers have reported positive experiences with the service department, citing efficiency, knowledgeability, and top-notch service. Some customers have even gone out of their way to praise individual staff members for their professionalism and kindness. On the other hand, there have been some issues with communication and customer service. One customer reported feeling disrespected by a service writer, while another customer had to wait several weeks for an appointment. Furthermore, one customer reported being given a subpar service experience, with mechanics allegedly clearing error codes and claiming there was nothing wrong with their vehicle.The business seems to be doing a good job with maintaining accessibility for customers with disabilities, with features such as a wheelchair-accessible restroom, parking lot, and entrance.However, the business has room for improvement when it comes to appointment scheduling and communication with customers. The lack of availability for service appointments and the difficulty in getting in touch with a service writer have been cited as major issues by multiple customers.The business's overall rating, based on third-party reviews and client feedback, seems to be skewed by the occasional instance of poor customer service. However, the positive experiences seem to outweigh the negative ones, resulting in a slightly above-average rating.It's worth noting that the business has made efforts to improve its services, with customers reporting positive experiences with new staff members and upgraded facilities. However, more work is needed to address the issues that have been raised by multiple customers.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Auto Repair Shops
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS