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NewSouth Window Solutions
37.09
37.09
Overview
NewSouth Window Solutions is your hometown replacement window and door company serving communities throughout the South.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business seems to have a good reputation, with most customers praising their product quality and customer service. However, some customers have experienced issues with communication and follow-through, particularly after the sale. One customer reported a lack of responsiveness from the office staff and installation team. Another customer had to wait several months for issues with their windows to be resolved. Despite these issues, the business appears to have made efforts to address customer concerns and provide a high level of quality in their products and installation. Overall, the business seems to be a reliable option for customers looking for new windows and doors, but may benefit from improved communication and customer service to prevent issues and build trust with customers.The business's location is convenient, with a wheelchair-accessible parking lot and entrance. The working hours are standard, with extended hours on Saturdays. The co-brands and features listed suggest a focus on accessibility and customer convenience.However, one issue stands out: poor communication and follow-through, particularly after the sale. Several customers have reported difficulty getting in touch with the office staff or installation team, and some have had to wait several months for issues with their windows to be resolved. This suggests a need for improvement in communication and customer service to prevent issues and build trust with customers.
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