This place has a lot of potential, but it falls short in many areas. The overall experience is mediocre, with a quality of food that's just average. The pricing is reasonable, but it's not enough to make up for the lack of quality. The innovativeness is unclear, but it's not something that stands out. The most notable issue is the inconsistent food quality, with some people receiving good food and others receiving subpar food. It's clear that the management needs to work on improving the quality control and consistency of their food. The long wait times and cold food are also major turn-offs. Despite the few positive reviews, the negative reviews far outweigh them, and it's not a place I'd recommend. The issue with the food quality and consistency is a major concern, and it's something that needs to be addressed ASAP.