This business location is a highly recommended ophthalmologist with a strong reputation for providing excellent eye care services. The staff is friendly and welcoming, with many patients praising their kindness and professionalism. Dr. Smurr and the other doctors at the location are knowledgeable and thorough in their exams, taking the time to explain everything to their patients in a way that is easy to understand.The office is clean and well-organized, with a modern and comfortable waiting area. The staff is efficient and effective in managing appointments and getting patients in and out of the office in a timely manner.One potential issue is that some patients have reported difficulty getting appointments at short notice, and there have been some complaints about the customer service from certain staff members. However, these issues seem to be relatively rare, and the majority of patients have had a positive experience at this location.The business is also accessible and convenient, with wheelchair-accessible parking, entrance, and restroom facilities. They accept various payment options, including NFC mobile payments, debit cards, and credit cards.Overall, this business location is a great choice for anyone looking for high-quality eye care services in a welcoming and professional environment.The owners of this business, including Dr. Smurr, Dr. Fridman, and Dr. Friedman, are highly experienced and respected in their field, and have built a strong reputation for providing excellent care to their patients. The location is also part of the New Tampa Eye Institute, which provides a sense of security and stability for patients.However, it's worth noting that there have been some complaints about the customer service from certain staff members, particularly in the past when the business was transitioning to the New Tampa Eye Institute. However, it seems that the majority of staff members are friendly and welcoming, and the owners are committed to providing excellent care to their patients.The business also has a strong online presence, with many positive reviews from satisfied patients. They have a website and social media accounts, and are active in their community, participating in local events and charity functions.