The New Sentry K9 facility offers a range of services, including dog training, boarding, and breeding. The trainers are knowledgeable and experienced, with John Gore, a retired L.E.O., leading the team. The facility has received numerous positive reviews from clients, who praise the staff's professionalism, patience, and dedication to their work.The board and train program is a popular option, with many clients reporting significant improvements in their dog's behavior and obedience. The staff takes the time to understand each dog's unique needs and develop a personalized training plan. The facility's large outdoor area allows for plenty of exercise and socialization, and the staff is happy to accommodate special requests.However, one negative review stands out, where a client reported a poor experience due to a misunderstanding about their dog's grooming. While the facility acknowledged the issue, the response from the owner seemed defensive, which may have exacerbated the situation.Overall, New Sentry K9 appears to be a reputable and effective facility for dog training and care. While every business has its flaws, the positive reviews and testimonials suggest that the staff is committed to providing high-quality service. However, potential clients should be aware of the possibility of misunderstandings and take the time to communicate clearly with the staff.One issue that stands out is the need for clearer communication between clients and staff, particularly in situations where there may be misunderstandings or miscommunications. This could involve more regular updates and check-ins during the training process, as well as clearer explanations of the facility's policies and procedures.