Tampa Bay
New Horizons Psychiatry Dr. Nivedita Mathur
37.03
37.03
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The business has some significant issues. Several clients have reported that the staff is unresponsive and does not return calls or messages. This has led to long delays in receiving appointments and refilling prescriptions. Some clients have even experienced severe withdrawal symptoms due to the lack of medication refills. While a few clients have had positive experiences with the staff, who they describe as "outstanding" and "caring," the negative reviews far outnumber the positive ones. The business has also been accused of being disorganized, with multiple phone numbers to reach the office, and a lack of empathy from the doctor. Despite some clients praising the doctor's bedside manner and the effectiveness of her treatment, the business's reputation is marred by its inconsistent and unprofessional behavior. The business could improve by addressing its communication issues and providing more reliable and caring service to its clients.
It's worth noting that the doctor and the business seem to prioritize profit over patient care. Several clients have been prescribed strong medication without proper follow-up, which has caused severe withdrawal symptoms. This is a serious issue that the business needs to address immediately.
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