Tampa Bay
New Horizon Share Home
48.75
48.75
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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The location of the business has a convenient address, Building 2100, FL-540 Street, Winter Haven City, which might be easy to find. The business is wheelchair accessible, with a parking lot and entrance designed for people with mobility issues. However, the working hours are consistent across the week, from 9 am to 5 pm, which might be a bit early for some people. The phone number +18632993651 and the website http://www.newhorizonretirementcommunity.com/ are available for potential clients to get in touch.The business has received some mixed reviews from clients. Some have praised the staff, saying they are professional and caring, while others have had negative experiences with the admissions process, claiming that they were not able to get answers to their questions. The food has also been a point of contention, with some people expressing dissatisfaction with the quality and variety of meals.One of the issues that stands out is the lack of consistent care for residents, particularly those who require medication. Some reviewers have reported that their loved ones were not given their medication on time or were not given fresh water. This is a serious concern and suggests that the business may need to work on improving its internal systems and processes.On the other hand, some reviewers have had positive experiences, praising the business for its cleanliness, the quality of meals, and the attentiveness of the staff. However, these reviews are not enough to balance out the negative feedback.Overall, the business has the potential to provide good care and services, but it needs to work on addressing the issues that have been raised by clients. With some improvements, it could be a great option for people looking for assisted living facilities.
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