This location has been well-reviewed by customers, with many praising the friendly and helpful staff, especially Giovanni, Gio, and Rhonda. The store offers great deals and sales, and the prices are very reasonable. The variety of items for sale is impressive, with a wide range of second-hand goods, including clothing, furniture, and household items. The store is also known for its community programs and services, such as food distribution and case management. However, there have been some issues with customer service, particularly with one staff member, Carmen, who has been reported to be rude and unhelpful. Additionally, there have been some concerns about the store's policies and procedures, particularly with regards to donations and client confidentiality. Despite these issues, the store has a strong reputation in the community and is widely regarded as a valuable resource for those in need.