I have visited this financial service location at Building 4905, W Laurel St Street, Suite 102 in Tampa City. The staff was welcoming and friendly. The office is wheelchair accessible, which is a great advantage for people with disabilities. The working hours are standard, Monday to Friday from 9 am to 5 pm, which is convenient for most people. Unfortunately, this office does not operate on Saturdays and Sundays. The co-branding with New American Funding - Tampa II suggests that the services offered are reliable and trustworthy. One thing that might be improved is the lack of innovation in their mortgage loan services.