I was impressed with the dedication of the staff at NeuSpine Institute. They were very professional and made sure I was comfortable at all times. The doctors and therapists are top-notch, and they truly listen to their patients. The treatment options are modern and well-explained, and the facility is wheelchair accessible. The waiting room and restroom are clean and well-maintained. Unfortunately, the scheduling process can be a bit disorganized, and it's not uncommon for patients to experience long wait times.The positive reviews highlight the exceptional care provided by the doctors and staff. Patients have reported feeling like family and being treated with compassion and empathy. The facility is praised for its thorough and knowledgeable care, with some patients even crediting the doctors with saving their lives.However, there are some red flags that need to be addressed. Some patients have reported feeling rushed or dismissed by the staff, and there have been instances of miscommunication and misdiagnosis. One patient even reported being told to go back to work despite being in severe pain, which is unacceptable.Overall, NeuSpine Institute has its strengths and weaknesses. While the staff is dedicated and the treatment options are modern, the scheduling process and communication can be improved. Patients should be aware of the potential for long wait times and be prepared to advocate for themselves if they feel like their needs are not being met.It's worth noting that the facility has a good reputation overall, with an average rating of 3.3 out of 5 stars. However, it's clear that there are some issues that need to be addressed in order to provide the best possible care for patients.