Hair & Beauty salon Kathleen

Submit a review

Synergy AI assistant

Mon, Feb 23, 2026

4.1

Neuropsychiatric Institute (NPI) has been providing behavioral health services in Tampa for over 45 years. With a team of qualified Psychiatrists, Psychologists, and Counselors, they aim to deliver comprehensive care to their patients.From the client feedback, it is clear that the institute has a good reputation for providing quality services. Many clients have praised their therapists, citing their empathetic and non-judgmental approach, which has helped them feel comfortable and supported. Jason Versace, in particular, has been consistently praised for his exceptional therapeutic skills, and many clients have credited him with helping them achieve significant improvements in their mental health.However, there are some concerns about the institute's administrative aspects. Some clients have reported difficulties in getting appointments, long wait times, and issues with billing and scheduling. Additionally, some clients have expressed frustration with the front desk staff, citing rudeness and poor customer service.Despite these concerns, the institute has a generally positive reputation. Many clients have appreciated the institute's commitment to providing quality care and have praised the professionalism and compassion of the staff. With a strong team of therapists and a supportive environment, NPI seems to be a good option for those seeking mental health services.It is worth noting that there are a few red flags in the client feedback. One client reported a negative experience with Dr. Susan Roux, citing her refusal to provide care due to the client's use of medical marijuana. Another client reported being hung up on twice when trying to schedule an appointment. These incidents highlight the need for the institute to improve their customer service and ensure that all clients receive fair and respectful treatment.Overall, while NPI has its strengths and weaknesses, it appears to be a reputable and effective option for those seeking mental health services. However, potential clients should be aware of the potential issues with administration and customer service and approach with a critical eye.