This medical location has both convenient and inconvenient aspects. On one hand, it offers a wide range of services, including physical therapy, occupational therapy, and injury rehabilitation, which can be very beneficial for patients with various health concerns. The team of medical professionals appears to be knowledgeable and skilled in their respective fields.
On the other hand, the experience of patients with this location seems to be marred by rude and unhelpful staff. Multiple clients have reported being treated poorly by the receptionist and medical professionals, including a doctor who was described as extremely rude and combative. This has led to a negative impact on the patients' trust in the medical team.
The payment process also seems to be a source of frustration for patients, with one client receiving a bill 10 months after receiving treatment and another client being offered medication without being told about alternative options.
The location appears to be wheelchair accessible, with parking and entrance facilities available for patients with mobility issues. However, the lack of clear working hours, particularly on Wednesdays and Saturdays, may make it difficult for patients to plan their appointments.
The co-branding with Neurology Associates of Sebring suggests a level of expertise in neurology, but this is not adequately reflected in the patients' experiences. Overall, this location seems to be struggling with providing a positive patient experience, despite its convenient location and range of services.