This medical center has demonstrated a strong commitment to providing excellent care for its patients. The medical staff, led by Dr. Maresa Lugo, has been praised for their expertise, kindness, and dedication to patient well-being. Many reviewers have noted that the doctor takes the time to thoroughly explain diagnoses and answer questions, making patients feel heard and supported throughout their care.
The center's innovative approach to neurology is also noteworthy, with Dr. Lugo's additional training as a neurophysiologist providing advanced diagnostics such as EMG and EEG. This expertise has helped patients feel confident in their care and appreciate the personalized attention they receive.
The facility itself is well-maintained, with a clean and newly renovated space that makes patients feel comfortable. The staff is also kind and attentive, prioritizing patients' needs and making them feel like a priority.
One area for improvement is the billing office and staff, who have been criticized for being poorly trained and causing delays in refunds for overpayments. This issue has been reported by multiple patients and is a concern that needs to be addressed.
Overall, this medical center is a great option for those seeking neurology care, with a talented and compassionate medical team and a commitment to innovation and patient satisfaction.