This business location is wheelchair accessible, with both parking and entrance options available for customers with disabilities. The working hours are extensive, spanning from 10am to 8pm, Monday through Friday, and 10am to 3pm on Sundays.However, the service quality seems to be a major concern for many customers. Multiple negative reviews have been left by clients who had issues with the accuracy of their tax returns, with some even having to deal with the consequences of incorrect filings. The professionalism of the staff has also been called into question, with some reviewers stating that they were unhelpful, unresponsive, and even dishonest.One issue that stands out is the charge of a significant fee for tax preparation services, with some reviewers claiming that they were misled about the cost. There are also concerns about the company's business practices, with some reviewers suggesting that they may be more interested in making a profit than in providing accurate and helpful services.Despite the negative reviews, there are a few positive comments scattered throughout the feedback. Some reviewers have had positive experiences with specific staff members, such as Erica and Fausto, who were helpful and knowledgeable.Overall, while this business location may have some redeeming qualities, the numerous negative reviews and concerns about service quality and professionalism make it difficult to recommend.