The Neck and Back Care Center is a reputable establishment that offers top-notch services. Their team of professionals is highly skilled and dedicated to providing excellent care. Patients have praised the center for its thorough and comprehensive services, particularly in the field of chiropractic care. The center's staff is also commended for being friendly, efficient, and empathetic. The center's accessibility features are a plus, with a wheelchair-accessible parking lot, entrance, and restroom. However, there have been some concerns raised about the center's scheduling and appointment management. One client reported being left on hold and having trouble getting a simple question answered.